Hey wave riders! These Terms and Conditions outline how we operate at Wave Rider Shop to ensure you have the best experience possible while shopping for your water sports gear. Please read through them carefully before making a purchase.

1. Acceptance of Terms

By accessing and using www.statesidesurf.com, you agree to be bound by these Terms and Conditions. If you don’t agree with any part, please don’t use our site.

2. About Wave Rider Shop

We specialize in high-quality bodyboarding and watersports equipment including:

  • Bodyboards (standard, big, and dolphin-shaped)
  • Boogie boards and surf accessories
  • Specialty gear for dropknee riding
  • Fin systems and protective gear
  • Photography equipment for water sports

Our shop caters to passionate water sports enthusiasts from beginners to professionals.

3. User Responsibilities

As a user of our site, you agree to:

  • Provide accurate and complete information when creating an account or making purchases
  • Use the site only for lawful purposes
  • Not attempt to gain unauthorized access to our systems
  • Be responsible for maintaining the confidentiality of your account credentials
  • Verify that the products you order meet your specific needs before purchase

4. Products and Services

Product Descriptions

We strive for accuracy in product descriptions, but colors may vary slightly due to monitor differences. Specialty items like custom-shaped boards are made to order and may have longer production times.

Availability

All products are subject to availability. If an item becomes unavailable after you place an order, we’ll notify you promptly.

5. Ordering and Payment

Order Process

Orders placed through our website constitute an offer to purchase. We’ll send an order confirmation email, but a contract is only formed when we ship your items.

Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely. We don’t store your full payment details on our servers.

Pricing

All prices are in USD. While we check accuracy, errors may occur. If we discover an error in pricing, we’ll contact you before processing your order.

6. Shipping and Delivery

Shipping Options

  • Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after processing)
  • Free Shipping: Orders over $50 via EMS (15-25 business days after processing)

Delivery Areas

We ship worldwide except to parts of Asia and remote locations. Delivery times are estimates, not guarantees.

Order Processing

Most orders process within 1-2 business days. Custom items may take longer – we’ll notify you if this applies to your order.

7. Returns and Refunds

Return Policy

We accept returns within 15 days of delivery for most unused items in original packaging. Exceptions include:

  • Fin socks & fin strings (hygiene reasons)
  • Photography equipment (special orders)
  • Custom-shaped boards
  • Items showing signs of use

Return Process

  1. Contact us within 15 days at [email protected]
  2. Wait for return authorization
  3. Ship items back to our Biloxi HQ

Return shipping costs are the customer’s responsibility. We recommend using trackable shipping.

Refunds

Refunds process within 3-5 business days after we receive and inspect your return. Your bank may take additional days to post the refund.

8. Intellectual Property

All content on our site (logos, text, graphics, etc.) is our property or used with permission. You may not reproduce, modify, or distribute any content without our written consent.

9. Liability Limitations

Wave Rider Shop isn’t liable for:

  • Indirect, incidental, or consequential damages
  • Product misuse or modification
  • Events beyond our reasonable control (natural disasters, etc.)

Our total liability is limited to the purchase price of the product in question.

10. Privacy

Your privacy matters to us. Please see our separate Privacy Policy for details on how we handle your personal information.

11. Changes to Terms

We may update these Terms periodically. The current version will always be posted on our site with the effective date.

12. Governing Law

These Terms are governed by Mississippi law. Any disputes will be resolved in Biloxi, MS courts.

13. Contact Us

Questions? Our crew of former competitive riders is happy to help!

Email: [email protected]
Mail: 1486 Tanglewood Road, Biloxi, MS 39531 USA

Thanks for riding with us! Now get back to what matters – chasing those perfect waves. 🌊

– The Wave Rider Shop Team